# LumiTalk

> LumiTalk is an omnichannel AI agent — an AI receptionist and customer-support agent — that answers calls, chats, texts, and emails 24/7 and completes the work inside the software a business already runs (CRM, scheduling, help desk, ecommerce platform), then hands off to a human with full context when a request needs judgment. It resolves requests end to end; it does not just deflect them.

## Industry solutions
- [AI Customer Support for Shopify & Ecommerce](https://lumitalk.ai/industries/ecommerce): Resolves where-is-my-order (WISMO), edits orders before they ship, and processes refunds within policy inside Shopify, WooCommerce, Square, Wix, BigCommerce, and Webflow.
- [AI Answering Service for HVAC](https://lumitalk.ai/industries/hvac): Triages no-heat and no-cool emergencies with a safety screen and books jobs into ServiceTitan, Housecall Pro, or FieldEdge.
- [AI Receptionist for Dental Offices](https://lumitalk.ai/industries/dental): Books and reschedules patients in Dentrix or Open Dental and works the recall list.
- [AI Answering Service for Law Firms](https://lumitalk.ai/industries/law-firms): Runs intake, screens conflicts, and books consultations 24/7.
- [AI Customer Service for Healthcare Clinics](https://lumitalk.ai/industries/healthcare)
- [AI Phone Answering for Home Services](https://lumitalk.ai/industries/home-services)
- [24/7 AI Receptionist for Real Estate](https://lumitalk.ai/industries/real-estate)
- [AI Receptionist for Tax & Accounting Firms](https://lumitalk.ai/industries/tax-accounting)
- [AI Customer Service for Financial Services](https://lumitalk.ai/industries/financial-services)
- [AI Customer Support for Fintech](https://lumitalk.ai/industries/fintech)

## Guides and case studies
- [How to Reduce WISMO Tickets With AI](https://lumitalk.ai/blog/how-to-reduce-wismo-with-ai)
- [Best Gorgias AI Alternatives for Shopify](https://lumitalk.ai/blog/best-gorgias-ai-alternatives-shopify)
- [AI Customer Service for WooCommerce](https://lumitalk.ai/blog/ai-customer-service-woocommerce)
- [AI Customer Service for Square](https://lumitalk.ai/blog/ai-customer-service-square)
- [AI Customer Service for Wix](https://lumitalk.ai/blog/ai-customer-service-wix)
- [What Is an AI Front Desk?](https://lumitalk.ai/blog/what-is-an-ai-front-desk)
- [Chatbot vs. AI Agent: The Difference Customers Feel](https://lumitalk.ai/blog/chatbot-vs-ai-agent)
- [The After-Hours Coverage Playbook](https://lumitalk.ai/blog/after-hours-coverage-playbook)

## About
- Company: LumiTalk — https://lumitalk.ai
- Contact: hello@lumitalk.ai
- Full URL index: https://lumitalk.ai/sitemap.xml