AI Solutions for E-Commerce
Boost sales and customer satisfaction with AI agents that handle orders, recommend products, and provide instant support across all channels.
Get Started →Self-Service Shopping Experience
Let customers find, buy, and track products instantly without human intervention
24/7 Shopping Assistant
Product Recommendations
AI suggests products based on browsing history, preferences, and current trends
Order Tracking
Real-time updates on order status, shipping, and delivery via chat, text, or voice
Instant Support
Handle returns, exchanges, and refunds without waiting for human agents
Example Customer Interaction
"I'm looking for running shoes under $150"
I found 8 great options! Based on your previous purchases, I'd recommend the Nike Air Zoom Pegasus at $130. They're perfect for your running style. Would you like to see the details?
"Yes, show me the details and add to cart"
Added to cart! The Nike Air Zoom Pegasus features excellent cushioning and breathability. Size 10.5 available in 3 colors. Ready to checkout or would you like to see similar items?
Enhanced Agent Support
Empower your support team with AI-powered insights and real-time customer data
Customer Intelligence Dashboard
Smart Agent Tools
Customer Context
Complete purchase history, preferences, and interaction timeline at agent's fingertips
AI Recommendations
Intelligent suggestions for upsells, cross-sells, and problem resolution
Performance Analytics
Real-time metrics on conversion rates, resolution times, and customer satisfaction
Complete Multi-Channel Solution
Lumi Voice, Lumi Chat, and Lumi Text work together to cover every customer communication preference
Lumi Chat
Website chat for instant shopping assistance
Lumi Text
SMS for abandoned carts and promotions
Lumi Voice
Phone support for high-value customers
Complete Customer Journey Example
Shopping (Chat)
"Show me wireless headphones under $200" → AI suggests 5 options with comparisons and adds preferred choice to cart
Recovery (Text)
"Still thinking about those headphones? Get 15% off if you complete your order in the next 2 hours!"
VIP Service (Voice)
"As a VIP customer, I can offer you early access to our new premium collection and free expedited shipping"
Proactive Sales Growth
Lumi Talk's multi-channel approach transforms browsers into buyers and one-time customers into loyal advocates
Chat Upsells
Proactively engage website visitors with personalized product recommendations and exclusive offers
Text Campaigns
Automated SMS campaigns for abandoned carts, restock notifications, and flash sales
Voice Outreach
Personalized calls to high-value customers with VIP offers and early access to new products
Revenue Impact Example
Ready to Boost Your E-Commerce Sales?
See how Lumi Talk can increase conversions and customer lifetime value
Get Started →Integrate with Shopify, WooCommerce, or any platform in 15 minutes