Lumi Talk

Lumi Chat - Your 24/7 AI Chat Agent That Handles 95% of Customer Questions

Your Live Chat Is Flooded With "What are your hours?" — We'll Make 95% Disappear.

Lumi Chat answers repetitive customer questions instantly inside your store's chat — 24/7, without hiring more staff.

Trusted by growing brands in apparel, home goods, healthcare, and lifestyle

StyleHub
CozyHome
FitGear Pro
HealthFirst
EduTech

Trusted by growing businesses in every industry

T
TechFlow
SaaS
S
StyleHub
Fashion
C
CozyHome
Home Goods
H
HealthFirst
Healthcare
E
EduTech
Education
F
FinanceForward
Financial
P
PropertyPro
Real Estate
F
FitGear
Fitness

Why Your Live Chat Is Quietly Costing You Time, Sales, and Sanity

If you have online presence, you already know the nightmare:

💬 Endless "What are your hours?" messages

The same questions flooding your chat, over and over again.

⏳ Agents stuck typing the same replies 50+ times a day

Your team burning out on copy-paste responses instead of growing your business.

💸 Potential clients leaving because no one replied in time

Lost opportunities because your team was overwhelmed with repetitive questions.

Every minute you or your team spend answering the same question is time you could be making more sales.

Meet Lumi Chat— Your 24/7 Chat Agent That Never Gets Tired

Lumi Chat is your tireless chat assistant that:

Understands customers instantly

Trained on your store's data and policies

Pulls client's history & answers in seconds

Direct integration with your platform for instant responses

Boosts sales by upselling

Recommends products even after answering support questions

No salaries. No training. No burnout.

24/7 availability without the overhead costs

Watch Lumi Chat Handle 6 Conversations Simultaneously

See how our AI instantly resolves common questions while routing complex issues to humans

Alex Chen

Live Chat
low

Question:

"What are your hours?"

Resolved by AI

We're open 24/7! Our AI chat is available around the clock, and live agents are available Monday-Friday 9 AM to 6 PM EST.

Maria Rodriguez

Live Chat
medium

Question:

"How do I check my status?"

Lumi Chat responding...

You can check your status by logging into your account dashboard or I can look it up for you with your email address.

James Wilson

Live Chat
low

Question:

"What services are included?"

Customer typing...

Sophie Turner

Live Chat
medium

Question:

"Can I make changes?"

Resolved by AI

Yes, you can make changes to your account anytime. What would you like to modify?

David Kim

Live Chat
high

Question:

"Is this covered by insurance?"

Lumi Chat responding...

Coverage depends on your specific plan. I'll connect you with a specialist who can verify your benefits.

Emma Thompson

Live Chat
low

Question:

"Is this available in my area?"

Customer typing...

✓ Demo Performance Summary

6
Total Chats
5
AI Resolved
1
Routed to Human
83%
AI Resolution Rate

Enterprise-Grade Technology That Scales With You

Built with the latest AI technology and security standards

Proven Results Across Industries

Join thousands of businesses already scaling their support with measurable impact

80%

Support Automated

Eliminate repetitive queries automatically

55%

CSAT Increase

Higher customer satisfaction scores

30%

Revenue Growth

More sales through better support

200ms

Response Time

Lightning-fast AI responses

24/7

Availability

Never miss a customer inquiry

99.9%

Uptime

Enterprise-grade reliability

Industry-Specific Results

🛍️

E-commerce

Conversion: +35%
Avg Value: +$85

Convert browsers into buyers at any hour

🏥

Healthcare

Conversion: +45%
Avg Value: +$120

Streamline appointment scheduling and inquiries

🏠

Real Estate

Conversion: +28%
Avg Value: +$200

Qualify leads and schedule viewings instantly

💰

Financial Services

Conversion: +40%
Avg Value: +$150

Handle account inquiries and lead qualification

Ready to See These Results in Your Business?

Join the thousands of businesses already scaling with Lumi Chat

Average setup time: 15 minutes • ROI seen in first month

From Frustrated to Freed — What Happens When Lumi Chat Handles Your Chat

Imagine this...

11:42 PM Client Query

A client opens your chat asking about their status — Lumi Chat replies in 5 seconds with detailed information.

Instant Policy Answers

A customer asks about policies — Lumi Chat sends the exact answer instantly.

Smart Recommendations

A visitor asks about services — Lumi Chat recommends the right one and provides details.

Wake Up to Success

You wake up to new opportunities, not a backlog of unanswered questions.

How One Store Cut Chat Volume by 73% in 2 Weeks

CozyHome Decor Results

73%
Drop in repetitive chats
$1,920
Saved in support costs
+46%
Boost in customer satisfaction

CozyHome Decor

Home Goods Store

"CozyHome Decor used to be buried in live chats — 80% of them were the same order-status questions. Lumi Chat freed my team to focus on sales instead of copy-pasting tracking links."
— Jessica R.
Store Owner

You Could Be Done With Repetitive Chats by Tomorrow

1

Book a 15-minute setup call

We learn your store and goals to customize Lumi Chat perfectly for your business.

2

Connect Lumi Chat to your platform

Same day integration with your existing chat system and store data.

3

Lumi Chat starts answering chats instantly

24/7 automated responses begin immediately, freeing up your team.

Your Competitors Are Already Using AI Chat — Don't Fall Behind

While you're reading this, smart businesses are already saving thousands on chat support. Every day you wait is money left on the table.

Get Started →

Free setup call. See results in 24 hours.

Got Questions About Lumi Chat?

If You Wait, You'll Still Be Typing the Same Answers Next Week

Stop burning hours on repetitive chats. Let Lumi Chat handle them while you focus on growth.

Get Started →

15-minute setup. No credit card required.

AI Customer Service That Works With Your Team

Transform Website Chat Experience with Advanced Agentic AI

LumiChat uses AI to power smart live chat, instantly handling routine questions so your team can focus on complex issues. It provides 24/7 support, qualifies leads, and boosts customer satisfaction—without sacrificing the human touch.

✓ 14-day free trial   ✓ No credit card required   ✓ Cancel anytime

1000s of brands rely on Lumi Chat to provide support to their client to global success.

The Conversation AI Chat platform built for eCommerce growth—smarter support, & stronger sales.

Grow your brand while lowering the costs

Automate 80% of Support. Lift CSAT by 55%. Grow Revenue by 30%

Shopify brands scale faster with Lumi Chat's AI-powered customer experience platform. 

Real-Time AI Chat Engine

  • Instant Response Generation: AI-powered responses in under 200ms for seamless conversations.
  • Streaming Chat Technology: Real-time message delivery with WebSocket architecture.
  • Context-Aware Conversations: Maintains conversation history and context across sessions.
  • Multi-Session Management: Handle thousands of simultaneous chat conversations.
  • Smart Intent Recognition: Automatically understands customer needs and responds accordingly.
Read More
Image description

Advanced Chat Interface

  • WebSocket Real-Time Messaging: Instant bi-directional communication
  • Typing Indicators: Live typing status and presence detection
  • Message History Persistence: Complete conversation archives with search capability
  • File Upload Support: Handle document and image sharing in conversations
  • Session Management: Automatic session creation, timeout handling, and persistence
  • Mobile-Responsive Design: Optimized chat experience across all devices
Read More
Image description

Enterprise AI Integration

  • Multiple AI Providers: OpenAI GPT-4, Anthropic Claude, Google Gemini support
  • Streaming Responses: Real-time AI response generation for natural conversation flow
  • Custom Model Configuration: Fine-tune AI behavior and response style
  • Token Usage Optimization: Intelligent context management for cost efficiency
  • Fallback Mechanisms: Automatic failover between AI providers for reliability
Read More
Image description

Sustainable Growth

  • Shopify Live Integration: Real-time access to orders, products, customers, and inventory
  • Multi-Platform Support: Native integrations with Square, Magento, WooCommerce, Wix
  • Order Status Lookup: Instant order tracking and status updates in chat
  • Product Recommendations: AI-powered product suggestions based on conversation context
  • Return Processing: Streamlined return initiation directly through chat interface
  • Inventory Queries: Real-time stock level checking and availability updates
Read More
Image description

Solutions for Every Business

See how different industries use LumiChat to improve customer service

E-commerce
Rental Property
Legal Services
Auto Service

🛍️ Your 24/7 Sales Associate

Convert browsers into buyers at any hour. LumiChat knows your inventory, suggests products, handles sizing questions, and processes orders. It's like having your best salesperson working every shift, turning "just looking" into "just purchased."

35% Higher conversion
$85 Avg order increase
2.8x Cart value
💬 LumiChat Live Now
Do you have this jacket in medium?
10:32 PM
Yes! The Alpine jacket is in stock in medium - only 3 left. It runs slightly small, so medium should be perfect if you usually wear medium. It's our bestseller this week!
10:32 PM
Is it warm enough for skiing?
10:33 PM
Absolutely! It's rated to -20°C with 10K waterproofing. Most customers pair it with our thermal base layer ($45) for extra warmth. Together they're $220 - save $25 vs buying separately. Want me to add both?
10:33 PM

Testimonials

Nutty Designs Fashion Retailer

65% reduction in support tickets, 24/7 support, and a 30% boost in satisfaction—Lumi Talk completely transformed our customer service.

Hip Home Designs Home Goods Store

With Lumi Talk's SMS integration, we respond 50% faster and saw a 40% drop in cart abandonment during peak seasons.

SoundSphere Electronics Retailer

Real-time support via live chat improved our first response time by 70% and raised conversions by 25%.

PetPalace Pet Supplies Store

Unifying customer interactions through Lumi Talk streamlined our support channels and increased team productivity by 35%.

Ross Appliance Kitchenware Retailer

Lumi Talk’s AI voice assistant lets us support customers around the clock—overnight sales jumped by 20%.

TrendyThreads Apparel Boutique

Repetitive inquiries dropped by 55% and customer retention improved by 25% thanks to Lumi Talk's AI chat.

CozyLiving Furniture Store

Smart escalation via Lumi Talk built trust and helped us grow high-ticket sales by 15%.

GlowBeauty Skincare Products

Live chat from Lumi Talk boosted customer engagement by 60% and created 35% more upselling opportunities.

BookNook Online Bookstore

SMS updates from Lumi Talk cut 'Where’s my order?' questions by 70% and helped us gain more repeat customers.

FitGear Fitness Equipment Retailer

AI voice support from Lumi Talk halved setup-related tickets and cut product returns by 20%.

Blogs

Top Strategies for Security Management in the AI Era: Essential Practices for E-Commerce Leaders

Top Strategies for Security Management in the AI Era: Essential…

Executive Summary The emergence of AI-powered customer service automation offers…

How to Prepare Your Customer Support Team for Generative AI: A Strategic Guide for E-commerce Leaders

How to Prepare Your Customer Support Team for Generative AI:…

Executive Summary Generative AI is not a distant dream; it’s…

How to Reduce WISMO Inquiries and Improve Customer Experience (With a Real Example from Nutty Designs)

How to Reduce WISMO Inquiries and Improve Customer Experience (With…

“Where is my order?” If you’re running an eCommerce business,…