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1000s of brands rely on Lumi Chat to grow from first sale to global success.

The Only Customer Experience platform built for Shopify growth—smarter support, & stronger sales.

Grow your brand while lowering the costs

Automate 80% of Support. Lift CSAT by 55%. Grow Revenue by 30%

Shopify brands scale faster with Lumi Chat's AI-powered customer experience platform. 

Lumi Call Management Access detailed logs of all your calls.

Search and sort your call history easily.

Create and share links for your calls.

See contact name, call type, and time.

Manage users and configure settings from here.
 01 04 Lumi Workspace Manage all your applications in one Workspace.

View application details like plan and status.

Easily create new applications with one click.

Navigate quickly to Home, Account, and Help.

Access the Help Center for any support needed.
 02 04 Native Shopify Integration Plug Lumi Talk directly into your Shopify backend:



Instant access to order data, shipping status, inventory, customer details


Set up in minutes—no developers needed


Automatically syncs with new orders and products





 03 04 Personalized Voice Experience

Set up phone numbers for calls and texts.

Choose from provided numbers or port your own.

Select a distinct voice for customer service.

Preview different voice options before choosing.

Personalize your application's communication.




04 04 © Slider Revolution

Lumi Call Management

Access detailed logs of all your calls.
Search and sort your call history easily.
Create and share links for your calls.
See contact name, call type, and time.
Manage users and configure settings from here.

Lumi Workspace

Manage all your applications in one Workspace.
View application details like plan and status.
Easily create new applications with one click.
Navigate quickly to Home, Account, and Help.
Access the Help Center for any support needed.

Native Shopify Integration

Plug Lumi Talk directly into your Shopify backend:
Instant access to order data, shipping status, inventory, customer details
Set up in minutes—no developers needed
Automatically syncs with new orders and products


Personalized Voice Experience

Set up phone numbers for calls and texts.
Choose from provided numbers or port your own.
Select a distinct voice for customer service.
Preview different voice options before choosing.
Personalize your application's communication.
Book a Demo
Start a free Trial

What We Do

Why It Matters

Reduce Ticket Volume by Up to 60%

Let Lumi handle the repetitive work so your human team can focus on revenue-generating conversations.

Respond 5x Faster with Voice & AI

Don’t make your customers wait for emails or delayed replies. Answer in seconds with voice and chat.

Improved Customer Service = Increased Revenue

Fast, helpful, always-on support doesn’t just reduce costs—it drives conversions, increases average order value, and builds long-term loyalty.

24/7 Support Without 24/7 Payroll

Sleep Easy. Lumi works nights, weekends, and holidays without breaks or burnout

Testimonials

65% reduction in support tickets, 24/7 support, and a 30% boost in satisfaction—Lumi Talk completely transformed our customer service.

Nutty Designs Fashion Retailer

With Lumi Talk's SMS integration, we respond 50% faster and saw a 40% drop in cart abandonment during peak seasons.

Hip Home Designs Home Goods Store

Real-time support via live chat improved our first response time by 70% and raised conversions by 25%.

SoundSphere Electronics Retailer

Unifying customer interactions through Lumi Talk streamlined our support channels and increased team productivity by 35%.

PetPalace Pet Supplies Store

Lumi Talk’s AI voice assistant lets us support customers around the clock—overnight sales jumped by 20%.

Ross Appliance Kitchenware Retailer

Repetitive inquiries dropped by 55% and customer retention improved by 25% thanks to Lumi Talk's AI chat.

TrendyThreads Apparel Boutique

Smart escalation via Lumi Talk built trust and helped us grow high-ticket sales by 15%.

CozyLiving Furniture Store

Live chat from Lumi Talk boosted customer engagement by 60% and created 35% more upselling opportunities.

GlowBeauty Skincare Products

SMS updates from Lumi Talk cut 'Where’s my order?' questions by 70% and helped us gain more repeat customers.

BookNook Online Bookstore

AI voice support from Lumi Talk halved setup-related tickets and cut product returns by 20%.

FitGear Fitness Equipment Retailer

Blogs

Top Strategies for Security Management in the AI Era: Essential Practices for E-Commerce Leaders

Top Strategies for Security Management in the AI Era: Essential…

Executive Summary The emergence of AI-powered customer service automation offers…

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How to Prepare Your Customer Support Team for Generative AI: A Strategic Guide for E-commerce Leaders

How to Prepare Your Customer Support Team for Generative AI:…

Executive Summary Generative AI is not a distant dream; it’s…

Read More
How to Reduce WISMO Inquiries and Improve Customer Experience (With a Real Example from Nutty Designs)

How to Reduce WISMO Inquiries and Improve Customer Experience (With…

“Where is my order?” If you’re running an eCommerce business,…

Read More

Work better as a team with SaasLab

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Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast. Far far countries Vokalia and Consonantia, parated they live in Bookmarksgrove right at the coast

Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast. Far far countries Vokalia and Consonantia, parated they live in Bookmarksgrove right at the coast

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Collaborate asynchronously without any calls

Behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live arts Bookmark grove right at the coast without compromising our
we do in the world of finance.

  • Give demos async with voice-over screen recording
  • Collaborate on ideas 7x faster
  • Use annotations to give even better understanding

Collaborate asynchronously without any calls

Behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live arts Bookmark grove right at the coast without compromising our
we do in the world of finance.

  • Give demos async with voice-over screen recording
  • Collaborate on ideas 7x faster
  • Use annotations to give even better understanding

GET IN TOUCH

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Address:

3/B Road, Atlana City, YT
United Kingdom

Hotline:

+123456789
+987654321

Mail Us:

info@company.com support@company.com