Real updates from a product that ships. Newest first — and everything here is live, not "coming soon."
Connect your Square account and the LumiTalk chat widget installs itself on your Square Online storefront — no code snippets, no theme edits. Visitors can start a conversation with Lumi the moment the connection completes.
Lumi's phone voice now runs on ElevenLabs-powered voice workflows for more natural, lower-latency conversations. We also added a set of curated agent templates — pre-built setups for common businesses like stores, salons, and service companies — so a new agent sounds right on day one.
Lumi now answers customer emails automatically — but only when it's confident in the answer. Below the confidence bar, it drafts a reply and queues it for your review instead of guessing. You get speed on the easy ones and judgment on the hard ones.
Want to know what's coming rather than what shipped? See the public roadmap →
The fastest way to evaluate LumiTalk is to hear it work.
Book a demo — or call the AI now