AI Customer Service
One omnichannel agent that answers customers, takes approved actions, and resolves requests across chat, voice, SMS, email, and AI avatar.
Product constellation
Start with the product that solves today’s job. Every entry point is powered by the same shared context, approved knowledge, and action layer.
One omnichannel agent that answers customers, takes approved actions, and resolves requests across chat, voice, SMS, email, and AI avatar.
All products
Pick the product that matches the job you need done first. Every route below remains a distinct product entry point, backed by the same shared context and operating layer.
Answers every call, qualifies callers, and books or reschedules appointments in your live calendar—24/7.
Explore this product AI answering servicePicks up in seconds—nights, weekends, and overflow—then books, answers, or routes urgent callers instead of taking a message.
Explore this product AI phone agentReplaces the phone tree with one natural conversation—understands intent on the first sentence and hands off with context.
Explore this product AI customer service agentOne omnichannel agent that answers customers, takes approved actions, and resolves requests across chat, voice, SMS, email, and AI avatar.
Explore this product AI help deskTriages every request, investigates with real context, acts inside your systems, and closes each case with a complete record.
Explore this product AI email agentReads each support email, pulls real order and account context, and auto-sends accurate replies only when confident—the rest become drafts.
Explore this product Missed call text backTexts every caller you miss within seconds, then holds the conversation—answers questions, books the job, and logs the lead.
Explore this product Automated follow-upsEvent-triggered review requests, reminders, and payment follow-ups—when the customer replies, the same agent finishes the job.
Explore this productExplore another way
Dental, home services, real estate, law firms, and more—see Lumi tuned to your vocabulary, your systems, and your rules.
Browse industries By connected toolSee how LumiTalk works inside the business applications you already use and takes permitted actions through connected tools.
Browse integrationsNot sure where to start?
Tell us the conversation your team handles most—calls, texts, emails, or all three—and we’ll demo Lumi doing that exact work in your systems.
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