The AI receptionist for law firms that answers, screens, and books — for every practice area.

Never — that boundary is structural, not a tone setting. Lumi gathers facts, runs your screening questions, shares only the case information you've cleared for release, and books time with an attorney for everything that requires judgment. When a caller pushes for an opinion, Lumi explains an attorney will address that in the consultation, and captures the question so the attorney walks in prepared. Advice stays where the license is.

LumiTalk works inside Clio, MyCase, PracticePanther, Smokeball, and Lawmatics, among others — creating contacts and matters, writing intake summaries, booking calendar events, and logging every communication where your team already looks for it. The firm's existing system remains the system; no data migration, no side spreadsheet. If you run a different platform or a specific intake tool, ask during the demo and we'll verify coverage.

Identically to daytime intake, which is the point. The 11 PM caller gets a live, unhurried conversation: matter details captured, conflict screening run, urgency assessed against your criteria, and either a consultation booked into tomorrow's calendar or your on-call attorney alerted for the situations you define as immediate — protective orders, arrests, filing deadlines. Your team opens the morning with signed-up consultations, not a voicemail queue to triage.

Lumi verifies identity before discussing any matter, shares only what you've explicitly authorized per matter type, and produces a complete log of every interaction for your records. It's engineered for the sensitivity legal work demands — but law firms carry professional-responsibility obligations we take too seriously to gloss over with a slogan. Bring your confidentiality requirements to a demo and we'll walk through the controls concretely.

LumiTalk is a flat monthly rate, while traditional legal answering services typically bill per call or per minute — and hand you messages rather than booked consultations. The comparison worth making isn't cost per call; it's what a single signed client from an after-hours intake is worth to your practice. Book a demo with your call patterns and we'll quote your configuration precisely.

Lumi introduces itself as the firm's virtual assistant, plainly. What callers notice is that a calm voice answered at 9 PM, ran the proper conflict check, and had them booked with a real attorney in minutes. Anything requiring judgment, discretion, or a license goes to your team — with the whole exchange attached.

Lumi works in 70+ languages, detecting the caller's language and continuing naturally — intake questions, consult booking, confirmations. For firms serving immigrant communities, that means the frightened 8 PM caller gets screened in her own language instead of hanging up on an English-only voicemail.

Lumi connects to your practice management system, learns your practice areas, conflict-check procedure, consult calendars, and fee language, then runs supervised test calls — typically live in a few weeks. Your staff keep doing exactly what they do; consultations simply start appearing on calendars with intake notes attached.

Every handoff arrives as a package: who contacted the firm, the matter type, the conflict-check result, what was booked or promised, and the client's exact question when one needs a legal answer. Attorneys get scheduled callback windows, not sticky notes — and nothing requiring judgment is ever answered by the AI.

It replaces the parts that lose the firm money: the unanswered 6 PM call, the web lead nobody returned, the fourth status call of the afternoon. Your people keep every conversation that needs empathy plus authority — upset clients, fee negotiations, judgment calls — and stop being interrupted out of billable work for the rest.