The AI receptionist for real estate that answers every lead, qualifies it, and books the tour.

LumiTalk works inside the CRMs residential teams actually run — Follow Up Boss, Lofty, CINC, Real Geeks, and BoldTrail among them. It creates and updates contacts, attaches qualification notes, sets follow-up tasks, and assigns leads according to your routing rules. Your CRM stays the system of record; Lumi is the worker keeping it current. Using something else? Ask — the list expands regularly.

It holds an actual conversation. When a buyer says 'around $850K but rates confuse everything,' Lumi narrows that into a workable range. When a couple is torn between two neighborhoods, it records a ranked preference instead of stalling. It captures motivation, timeline, financing status, and decision-makers, then pushes toward a concrete next step — a tour or an agent call — rather than letting the exchange trail off.

No. Lumi qualifies, schedules, and organizes; your licensed agents advise, negotiate, and represent. When a buyer asks about loan programs, offer strategy, or market predictions, Lumi captures the question and routes it to the agent with context, so the human conversation starts informed. The autonomy boundaries are yours to set: what Lumi completes alone, what it confirms first, and what always goes to a person.

Those are exactly the calls it exists for. Lumi covers voice, chat, SMS, and even an on-site avatar around the clock, so the Sunday-night inquiry gets qualified and booked Sunday night. Agents wake up to scheduled tours with briefings attached, not a list of numbers to dial back. Speed-to-lead stops depending on whether someone happened to be near a phone.

It's flat monthly pricing, sized to the workflows and channels you enable — not a per-lead or per-minute meter that punishes a good month. Solo agents and multi-agent teams are scoped differently, so the honest answer depends on your setup. Book a demo, tell us your lead sources and CRM, and we'll put a specific number in front of you.

Most teams are live in days, not months. LumiTalk connects to your CRM and lead sources, learns your listings and qualifying questions from your MLS feed and website, and starts with the five plays most real estate teams run — speed-to-lead, buyer qualification, tour scheduling, seller capture, and database reactivation. You tune the questions and routing rules, we point your call and web channels at Lumi, and it goes to work. No rip-and-replace: your CRM stays exactly where it is.

Yes — instant missed-call text-back is one of the first things it does. When a sign call or listing line goes unanswered, Lumi texts the caller back in seconds, opens a real conversation, qualifies them, and books the tour, rather than leaving them to dial the next agent. Every one of those recovered calls is logged in your CRM with the full context, so nothing slips because a phone rang at the wrong moment.

It replaces the after-hours voicemail and the answering service, not your CRM or your agents. Lumi is the worker that answers, qualifies, books, and writes into Follow Up Boss, BoldTrail, or Lofty — your CRM stays the system of record and your licensed agents still advise, negotiate, and close. If you run a human ISA, Lumi handles the volume and the nights and weekends, and hands the warm, qualified conversations straight to your team.

Every caller gets answered in their own language — 70+ of them — across voice, web chat, SMS, WhatsApp, email, and an on-site avatar. A Spanish-speaking buyer who inquires at 10 PM gets qualified in Spanish and booked that night, no language line and no callback. The whole conversation, in whatever language it happened, is summarized in English in your CRM so any agent can pick it up.